Customer Relationship Management

Microsoft Dynamics 365 for Sales is a business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence and campaign management. It also turns your relationships into revenue Dynamics 365 for Sales brings digital intelligence into each deal, so you can predict customer needs and meet them with personal attention that builds relationships and revenue.

Microsoft Dynamics 365 for Marketing makes marketing smarter. It also attracts, engages, and retains customers with Adobe Marketing Cloud, and it makes every marketing interaction intelligent so as to deliver more personalized content and experiences.

Microsoft Dynamics for Field Services turn service calls into a strategic advantage. It provides everything your team need from optimized scheduling to predictive maintenance.

Microsoft Dynamics 365 for customer service helps your business earn customers for life. It offers world-class customer service that leads to customer loyalty. Dynamics 365 for Customer Service unifies the way people experience your business across self-service, peer-to-peer service, and assisted service areas

Microsoft Dynamics 365 for Project Service Automation helps you run your project-based business more productively and profitably. It helps you successfully manage your projects and satisfy your clients.

This Oracle CRM application provides the front office’ functions which help a business to increase customers and customer loyalty and satisfaction. The basic functionality includes marketing, order capture, contracts, field service, spares management and the call center functionality. The CRM application also includes internet focused products such as catalogs, content management, quote and order management